All laboratory capital equipment (centrifuges, incubators, refrigerators, ovens, etc) come with a full one year (Parts & Labor) warranty or multiple year limited warranty. Imgen Technologies or OEM will ship replacement parts as required. We may also repair on-site or have your product ship back from problems which may arise as a result of a manufacture defect within the specified warranty period.
All our products are re-inspected then shipped in good condition. If by any chance the product arrives damaged please contact your shipper for a product claim. We are not responsible for any damaged goods.
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